For Samsung Fire & Marine Insurance actual cost insurance policyholders, the fastest way to get reimbursed for medical expenses is to submit documents through the Silson24 app or website. In the past, you had to manually obtain receipts and detailed medical expense statements and send them via fax, but now, as more hospitals are connected electronically, the process can be completed with just a few taps on the app. As of 2026, major property and casualty insurance companies have improved the convenience of claims, but since not all medical institutions are fully connected yet, it is necessary to verify connectivity before your visit.
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How to File a Claim for Samsung Fire & Marine Insurance’s Actual Cost Insurance and Tips for Simplifying Hospital Documentation

1. How to File a Claim Without Documents Using the Silson24 App

If you have Samsung Fire & Marine Insurance actual cost insurance, you can download the Silson24 app on your smartphone, complete identity verification, and immediately file a claim for insurance benefits. If the hospital has an established electronic system, medical records and receipts are automatically transmitted to the insurance company, so there is no need to issue paper documents. For example, after receiving treatment and a prescription at a local internal medicine clinic, you can load the details in the app and file the claim directly without collecting separate documents at the payment counter. However, if the hospital’s electronic connectivity is not yet complete, you may need to take photos of paper receipts and upload them as before.
2. Verifying Electronic Connectivity Before Visiting the Hospital
Checking in advance whether the hospital you plan to visit is eligible for electronic actual cost insurance claims can save you a significant amount of time. Although financial authorities and the insurance industry are encouraging medical institution participation, smaller local clinics and some nursing homes may still have low electronic connectivity rates. You can easily find out by asking the hospital’s information desk directly or searching for supported hospitals on the Silson24 guidance screen. If the hospital is not connected, you must directly obtain and photograph the medical expense receipt and pharmaceutical expense statement to attach them for proper processing.
3. Precautions for Small-Amount Claims and General Compensation Applications
When medical bills are low, it is easy to postpone filing a claim due to the hassle of the procedure, but using mobile application allows you to finish it within one minute. According to recent property and casualty insurance company statistics, small-amount claims are processed quickly thanks to simplified procedures. However, coverage limits and deductible ratios vary depending on the time of enrollment and the generation of the product, so it is not always the case that the full amount is paid. It is advisable to review the terms of your specific contract to understand the deduction amount.
Frequently Asked Questions
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